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POPLA Appeal against Premier Park at Kilve Beach

Hello,

Following a PCN from Premier Park for a parking event at Kilve Beach on 3 July 2021, I appealed citing a failure to comply with the requirements of Schedule 4 of The Protection Of Freedoms Act 2012 section 9 (2) (e).

I have now received a further response from them rejecting my appeal and providing a POPLA code, so I'm now in a position to start a POPLA appeal. I'm posting here to just check what I should include in the appeal as whilst I appreciate the drowning them in paperwork method I also think that I have them on a simple matter of proof of payment.

They issued the PCN due to "whole period of parking not paid for" because the ANPR times were 1047 - 1302 (2 hrs 15 mins) and only 2 hrs was paid for. The driver paid by app (which took several minutes to download, delaying the start of the paid for period) and the receipt shows a start time of 1053. Adding 2 hrs and the 10 minute grace period gives an end time of 1303, so the driver left with 1 minute to spare. Their rejection letter now states that the car remained on site for 2 hrs and 14 mins (losing a minute somewhere) and NO payment or permit was made to authorise the stay. So, my main point of appeal, other than failing to meet POFA, is the parking app receipt showing the payment for the above period.

Beyond the two points mentioned, should I include anything else in my appeal? I've read long appeal submissions concerning landowner authority, inadequate signage, no keeper liability, and so on, but I'm not sure if I can or should rely on them in my case. I don't have access to the signage so can't comment on that.

I'd be grateful for any advice on the content of my appeal.

Regards.

Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary Photogenic First Post Name Dropper
    edited 25 August 2021 at 7:59PM
    Comment on the signage and landowner authority anyway , putting them to strict proof to Popla in their evidence pack

    Download and read the BPA CoP version 8 , 2020 , clause 13 , grace periods , citing the time to download and use the app , so the initial grace time from entry to proof of payment , plus delayed on leaving at a busy location , accounting for the secondary grace period to exit. So you paid as soon as possible and left as soon as possible , with the payment ticket as proof that parking time was paid for

    Do not cite the total amount , use the 2 separate explanations , backed by the BPA CoP clause 13 , plus the paid for receipt

    What has POFA got to do with the above ?? Which item did they fail on ?? Timescales or wording ??
  • Thanks Redx.

    Redx said:

    Download and read the BPA CoP version 8 , 2020 , clause 13 , grace periods , citing the time to download and use the app , so the initial grace time from entry to proof of payment , plus delayed on leaving at a busy location , accounting for the secondary grace period to exit. So you paid as soon as possible and left as soon as possible , with the payment ticket as proof that parking time was paid for
    Clause 13 seems a bit confusing for the entry grace/consideration period. It seems to leave no time for grace/consideration if a parking event takes place (13.2). And yet, the time to download an app, or walk to and from a distant machine seems a reasonable thing to expect. Have I misunderstood the clause?

    Redx said:

    Do not cite the total amount , use the 2 separate explanations , backed by the BPA CoP clause 13 , plus the paid for receipt
    Do you mean do not cite the total time of 2 hrs 10 mins? How should I calculate the valid exit time without adding 2 hrs plus 10 mins grace to the ticket start time? Could you clarify that for me please?

    Redx said:

    What has POFA got to do with the above ?? Which item did they fail on ?? Timescales or wording ??
    I've seen many appeals use the failure to comply with POFA as a key point in their appeal. In my case, they failed to comply with section 9 (2) (e) by not precisely stating that the creditor "does not know both the name of the driver and a current address for service for the driver".

    Thanks again.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary Photogenic First Post Name Dropper
    edited 26 August 2021 at 7:52PM
    The BPA deliberately changed it and made it confusing in January 2020 , compared to the 2018 version , ask them not me. , It is what it is so I would concentrate on entry to payment being delayed , plus time to exit being delayed , not trying to calculate anything , the time taken is what it is , before and after , so no different than the previous CoP

    Don't overthink it , they are alleging an overstay , or incorrect time paid for (insufficient time) , don't assist them to blow your toes off , justify the 2 grace periods as reasonable and let Popla decide on the criteria , the CRA etc

    Just to be clear , we don't agree with the BPA CoP clause 13 dated Jan 2020 , so I would be arguing the previous version in my mind , but not actually mentioning it. Each of the 2 grace periods was completed in the shortest possible time !!  No need to break it down into hours , minutes and seconds , but add a picture of the paid for ticket

    Read this about timings , de minimis and minimum requirements of Grace periods on page 2

    https://forums.moneysavingexpert.com/discussion/6292258/parkingeye-pcn-fightback/p2

    If they failed POFA , say so , but ALWAYS remember that POFA never applies to an admitted driver , so your wordings are crucial

    POFA never assists a driver , only a non driving keeper
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary Photogenic First Post Name Dropper
    Well done , they chickened out 👍👍😀😀😀
  • Coupon-mad
    Coupon-mad Posts: 137,370 Forumite
    First Anniversary First Post Photogenic Name Dropper
    Nice!  Easy when you know how!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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  • Hi I’ve had a noticed served at this location I fully paid and entered cash into machine the machine made its noises but no ticket was issued so I took it that was it now have a notice. Any advice I took it it was done electronically 
  • Umkomaas
    Umkomaas Posts: 41,940 Forumite
    Part of the Furniture Photogenic First Post Name Dropper
    Hi I’ve had a noticed served at this location I fully paid and entered cash into machine the machine made its noises but no ticket was issued so I took it that was it now have a notice. Any advice I took it it was done electronically 
    Please stop resurrecting old threads with your PCN. You now have your own thread running - please stay with that one now. 
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

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