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Eon Reps ceasing to post

Robin9
Robin9 Posts: 12,538 Forumite
Part of the Furniture 10,000 Posts Name Dropper
Helena has added a PS to her recent posts to say that Eon won't be posting any replies after the end of September.

May I thank Helena and Marc and the other's for their responses and the help they have given.  I for one will miss them.

I do wish the other suppliers could have been as equally pro-active in giving help.
Never pay on an estimated bill. Always read and understand your bill

Comments

  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Robin9 said:
    Helena has added a PS to her recent posts to say that Eon won't be posting any replies after the end of September.

    May I thank Helena and Marc and the other's for their responses and the help they have given.  I for one will miss them.

    I do wish the other suppliers could have been as equally pro-active in giving help.
    Hiya Robin9 :)

    Thanks so much for your kind words, we have loved doing this and think it has been so valuable to help get information out there. 

    We'll certainly miss it as well.

    Helena 
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • QrizB
    QrizB Posts: 15,771 Forumite
    10,000 Posts Third Anniversary Photogenic Name Dropper
    I'll second the sentiment - it has been good to see an official energy company representative here, answering customer queries, helping us understand our bills and accepting that sometimes the company's CS staff haven't given great service.
    You will be missed!
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Shell (now TT) BB / Lebara mobi. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 33MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Robin9
    Robin9 Posts: 12,538 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If only Edf had been proactive re GNE then perhaps we would not have had over 29,000 posts on the subject
    Never pay on an estimated bill. Always read and understand your bill
  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    QrizB said:
    I'll second the sentiment - it has been good to see an official energy company representative here, answering customer queries, helping us understand our bills and accepting that sometimes the company's CS staff haven't given great service.
    You will be missed!
    Many thanks QrizB, I wish we still had our thanks button.

    :smile:

    Helena
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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