When did budgeting loans decisions change to email as an option?

I didn’t realise they had started making decisions by email. When did this happen? 

I was very impressed. I applied yesterday lunchtime, decision arrived at 6pm, I accepted, than another email this morning to say money will go into bank account on 31st. That’s all quick I’m very impressed. 

Comments

  • poppy12345
    poppy12345 Posts: 18,878 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    I know you've been able to apply online for quite sometime and they usually update the application by text message. Didn't know the email has now been added too but that's good so thanks for that.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 25 August 2021 at 1:37PM
    Yeah. It’s good to see there are more options for replies than just the usual letter. 

    No problem. 
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