Switch to seller hub selling

kalsha

This morning I am getting this message when I logged into my account.  I have no idea what it is about and I was in a hurry this morning so I tried clicking on "stay on my ebay" thinking I will come back and decide later.  That didn't work.   Tried clicking on the cross at the top.  That didn't work.  As a last resort clicked on the blue bit to switch to the seller hub selling. But nothing happened.  So I can't get past this and can't do anything on my account.   What is going on?   Everything seems to be frozen.

kalsha

Logged in again and the message has gone and I can use my account.  Must have been a glitch as it was frozen this morning and I couldn't access any part.

ladyholly

I had the same thing a couple of days ago. All seems fine now.

kalsha

Mine has come back this morning!  Not sure what I am supposed to do.  Nothing happens when I click on any of the 3 options.  Given up for the time being.

fenwick458

mine is doing this too. I want to switch to the new seller hub , but I can't seem to find a way how to?

on one account I just went to selling, and there was a link in the top right somewhere "switch to new seller hub" and I clicked it and it worked.

but on the other account all I get is glitches like above and nothing works. I can't even manually edit listings properly it just freezes

kalsha

I am still having the same problem - can't click anywhere and can't access my account either.  I have to keep on logging off and logging back and sometimes it disappears!  Such a waste of time esp when I am in a hurry. Asked for help on chat yesterday and they passed me to 5 different people and still did not solve my problem.  55 minutes later, I just ended the chat in frustration.
So, if you find a solution, please post here.

fenwick458

finally figured out how to get rid of the annoying pop up, and switch to the new seller hub at the same time

from ebay home page go to help and contact, type in "seller hub" and press enter.
a blue button appears below, click on it and you're in.

seems odd that the same blue button seems to be on most peoples old style selling page , it was on another account and really easy to switch to the new hub...

kalsha

fenwick458 said:

finally figured out how to get rid of the annoying pop up, and switch to the new seller hub at the same time

from ebay home page go to help and contact, type in "seller hub" and press enter.
a blue button appears below, click on it and you're in.

seems odd that the same blue button seems to be on most peoples old style selling page , it was on another account and really easy to switch to the new hub...

Thank you.  Will try it later when I have more time - just in case it takes me a while to get used to the new one!!  It is odd that I haven't had the pop for the last 5 days!