Using Switching Service to move 2 bank accounts in to one

I'm trying to switch an very old HSBC current account and my current main Halifax current account in to a single Starling account. The HSBC switch has gone without a serious hitch, but I now don't have the option to switch a second account. When I got in touch with Customer Support I was told that I could only switch a single account, and to switch a second account I would have to open a second Starling account - I struggle to believe that this is true...

Does anyone have experience of switching 2 accounts to a single different account? Is there a time period I need to wait to expire etc?

Thanks!

Comments

  • born_again
    born_again Posts: 19,656 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Switch things manually & keep the Halifax acc open as a back up.
    Life in the slow lane
  • Yeah - coming to that conclusion :( First time I've used the service and the HSBC was a test to check how everything worked... Oh well!
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Definitely keep a 2nd account at a different bank as a backup, as above.

    That aside, I believe you can switch as many current accounts as you like to Starling, just not more than one at the same time.
  • I switched multiple accounts into starling to tidy things up , but had to do them one at a time.
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