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House builder is dodgy!!

Hi. I have a situation and am after the power of MSE forums to guide me. 

We bought a house 4 years ago, it’s 7 years old. We bought it from the people who bought it from new. 

This week we discovered the developer plumbed the kitchen sink into a rain water soak away!! That soak away is now totally clogged with grease and grime from the last 7 years. The kitchen sink no longer drains.

It will need an 18m pipe dug round the house to connect it to the correct drains and maybe the rear rainwater soak away replaced. 

The developer has washed their hands of it and has told us to use the 10 year warranty on the building. We have started that process and their excess is £1100!!!

The developer is clearly at fault. Ideally I want the developer to fix the problem or pay the excess. 

So here is the question, can I take the developer to small claims court for the £1100 excess?  

Or do I have any other options available to me? 

Cheers
«1

Comments

  • user1977
    user1977 Posts: 19,382 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    No. The warranty is all you've got.
  • user1977 said:
    No. The warranty is all you've got.
    Why is that? 
  • Doozergirl
    Doozergirl Posts: 34,082 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 19 August 2021 at 10:29PM
    brainz357 said:
    user1977 said:
    No. The warranty is all you've got.
    Why is that? 
    Because the builder can wash their hands after two years; that's still more than you get with a previously used home.
     




    Everything that is supposed to be in heaven is already here on earth.
  • user1977
    user1977 Posts: 19,382 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 19 August 2021 at 11:41PM
    brainz357 said:
    user1977 said:
    No. The warranty is all you've got.
    Why is that? 
    Because you've never had a contract with the builder. Not that, in this case, you'd be in any better position even if you had been the original buyer.

    If you had had a survey done, and if that survey ought to have spotted the problem, then you may have a claim against your surveyor. But given it's taken you four years of living there to spot the problem, that may be clutching at straws.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Perhaps the previous owners had a similar problem. 
  • pinkteapot
    pinkteapot Posts: 8,044 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    With new-build warranties, the builder is responsible for the first two years and the warranty company for the following 8 years. That’s just how it works. 

    You’re lucky - if you’d bought the house in three years’ time you’d have to pay the full cost of the work, not just the excess. 
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    What did your survey say?
  • RelievedSheff
    RelievedSheff Posts: 12,879 Forumite
    10,000 Posts Seventh Anniversary Name Dropper Photogenic
    As others have said you have no come back from the developer. The warranty with NHBC, or similar, is your only come back.

    Have you got quotes to do the works from local companies? You may find the costs of the works is less than the excess for your warranty claim.
  • pinkshoes
    pinkshoes Posts: 20,671 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The warranty is one route or if you could prove he previous owner  knew about this issue and didnt declare it then you might have a case against them.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • pinkshoes said:
    The warranty is one route or if you could prove he previous owner  knew about this issue and didnt declare it then you might have a case against them.
    Wrong, as a seller you have no legal obligation to disclose anything. Its up to the buyers to carry out due diligence. 
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