Purchased a television from Electronicsbargain.co.uk - not arrived and unable to contact them

anslowa

I purchased a television from the above company online at the end of July and paid for it with my credit card. They quoted an estimated delivery of 18 August and received a confirmation of order email. However, since that I have not heard anything at all.

I have emailed them asking for an update, I have rung their telephone number and it comes up with a "call failed" message. I have tried their online contact form (which states they typically reply within minutes twice (about 5 pm yesterday and 2 pm today and it comes up that their agents are not available.

I am convinced that this is a scam site. How long do I give them before I contact my credit card provider for a Section 75 claim?

born_again

Contact you card provider and start the chargeback process for non receipt of goods..

jweb2k

Trust pilot reviews don't look great

https://uk.trustpilot.com/review/electronicsbargain.co.uk

dj1471

Yeah… the domain name was registered on 9th July. Scam site.

TadleyBaggie

The website appears to be broken, I suspect it's been taken down.

Edit: It's back again.

TadleyBaggie

Their address (610 Lea Bridge Road) is a business called K G Electronics:

https://goo.gl/maps/s68X9XC8i3VXWNxz7

visidigi

What did you buy, how much did you pay and how much cheaper than say richersounds was it?

If its more than a few quid its highly likely to be a scam.

Sarannoyed2021

We got caught out by this company to the tune of £946 for a new cooker. Once we realised we contacted the bank and went down the chargeback process. It looks like that site has been taken down

Manxman_in_exile

Hooray for chargeback!   (Seriously  -   )

macman

You are already nearly 90 days in, so put in your chargeback request without delay-the limit is 120 days.
Why have you waited more than 60 days beyond the stated delivery date without taking action?

photome

macman said:

You are already nearly 90 days in, so put in your chargeback request without delay-the limit is 120 days.
Why have you waited more than 60 days beyond the stated delivery date without taking action?

they posted  once in August