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Help needed - break in insurance cover
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mbtaylor
Posts: 20 Forumite

In Nov 2019 we booked a hotel & flight when covered by Holiday Risk. When the pandemic struck Easy Jet and the hotel moved our hol to Sept 2021. Also Holiday Risk stopped selling insurance. So last summer we went with Staysure. Now it looks like my health means we can't take the holiday. Do I have any chance of claiming with either of these insurers?
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It should be stated in the T&Cs of the insurance. I would try the current insurer first as I don't think that the previous one is relevant at this point. The crucial bit will be what has happened with your health and when. If it was an undeclared condition to Staysure I think you will be out of luck. If however it is something sudden and new then that's what insurance normally will cover.
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No my health thing is recent & not terrible (I hope). I had thought that because the booking precedes the insurance they might not play ball.0
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mbtaylor said:No my health thing is recent & not terrible (I hope). I had thought that because the booking precedes the insurance they might not play ball.
As the condition has arisen since purchase of the second policy the claim should be made against that policy. Presumably your doctor has given you a letter advising you aren't fit to fly?0
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