Experian

steve_c2021

My free Experian credit score is incorrect.  

My Experian score has gone from 999 to 940?

Experian says I've got a loan of £4031.00.  

I do not have any loans and my credit is paid in full monthly approximately £600. 

Experian tel me I need to sign up and pay monthly to find out what the £4031.00 loan is.

How can I find out what this £4031.00 is, with out paying?

regards Steve

MattMattMattUK

steve_c2021 said:

My free Experian credit score is incorrect.  

My Experian score has gone from 999 to 940?

Your Experian credit score is a meaningless and made up number.

steve_c2021 said:

Experian says I've got a loan of £4031.00.  

I do not have any loans and my credit is paid in full monthly approximately £600. 

Experian tel me I need to sign up and pay monthly to find out what the £4031.00 loan is.

How can I find out what this £4031.00 is, with out paying?

regards Steve

Apply for your statutory report. Depending on what is on there do the same with the other CRAs. If there is an error then get them to remove it, but be aware someone may have applied for credit in your name, or there may be other reasons behind it (finance etc.).

https://www.experian.co.uk/consumer/data-access/index.html

steve_c2021

Thanks very much for your good advice Matt

Shanwick

Credit Club on MSE (free) can pull your Experian credit report.

Search for Credit Club.

INSPIRED

Recently, we asked for a Santander credit card and were turned down due to an incorrect credit score with Experian.  We have no debt.  Having looked at our Experian report, we were astonished to see so much incorrect financial information.  For example, it states that we have only been mortgage free for 4 years - in fact it is over 20 years. How do we correct the report?  

Nasqueron

INSPIRED said:

Recently, we asked for a Santander credit card and were turned down due to an incorrect credit score with Experian.  We have no debt.  Having looked at our Experian report, we were astonished to see so much incorrect financial information.  For example, it states that we have only been mortgage free for 4 years - in fact it is over 20 years. How do we correct the report?  

You have to ask the people reporting to the account to change it. Mortgage free for 4 or 20 years doesn't really mean anything though as lenders only look at active debt and credit history such as payments on time etc

What other errors though?
Have you checked Equifax (Clear Score) and TransUnion (Credit Karma) to see if there are any issues there? 

CliveOfIndia

INSPIRED said:

Recently, we asked for a Santander credit card and were turned down due to an incorrect credit score with Experian.  We have no debt.  Having looked at our Experian report, we were astonished to see so much incorrect financial information.  For example, it states that we have only been mortgage free for 4 years - in fact it is over 20 years. How do we correct the report?  

Firstly, you'd be better off starting your own thread, rather than resurrecting one that's 3 years old.

Secondly, if you've read the thread you're posting on, you'll be aware that the score is utterly meaningless.

Having no debt, and hence no recent credit history, means that a lender has no historic data on which to form a judgement about you.  You may have to start off with a credit-builder card.

If there is any incorrect information on your report, you need to contact the lender concerned and ask them to issue a notice of correction to the CRA.

It's also worth checking all 3 of your credit reports, since not all lenders report to, or consult, all 3 agencies.