Resolver appeal & grace period

bear.1973

Hi 
Has anyone used Resolver to appeal a parking eye charge? I received a fine £70 reduced to £40 if i pay within 14days. I parked at hospital, had to find a space which took a few minutes and was back out and in car within 30 minutes. I know the first 20 mins are free and I was of the understating that a 10 minute grace period is given so didn’t think I would need to pay as I wasn’t entirely sure if I’d been 20 mins or just over. The times recorded show exactly 30 mins in total. Has anyone appealed due to grace period and won ?

thanks 

Redx

Resolver is a waste of time

PALS complaint is your best option if it's a hospital or a trust

The BPA CoP clause 13 details grace periods , but they tightened it up 18 months ago

The newbies FAQ sticky thread near the top of the forum in announcements gives you the correct options , starting with plan A , a PALS complaint if it's a hospital or a trust , or a landowner complaint if it's private land

bear.1973

Thankyou! I contacted PALS who advised to speak with the car park security who in turn gave me the managers name and extension number. I left message and he called me back today, I gave details and emailed the ticket to him, he had the ticket cancelled within the hour! So pleased thanks for the advice ! 

Redx

well done , and yet again plan A works !! especially when its PALS !!

a monkey off your back

please fill in the government consultation within the next 7 days, before it expires

https://forums.moneysavingexpert.com/discussion/6286801/government-consultation-re-private-parking-charge-levels-august-2021-please-bookmark-this-thread/p1