William Hill closed my account

Kevindurant
Kevindurant Posts: 23 Forumite
Tenth Anniversary 10 Posts Combo Breaker
edited 16 August 2021 at 10:24AM in Praise, vent & warnings
I love free bingo and signed up to Wlliam Hill, think they offered a few free spins which I took but I think when I looked, there was no free bingo so I left. 

I forgot all about them but then got an email saying I had used an offer that went against their terms and conditions 🤔 and that certain parts of the site were now off limits etc 

Intrigued, I went online and asked what had I done wrong, the lady replied my account was now actually shut and she could not tell me why 😳

I dont care as not fussed but I am extremely nervous why I've been barred in this way, anyone got any ideas why?

Only just opened account a few days back and played for initial 10 mins...

Comments

  • tempus_fugit
    tempus_fugit Posts: 1,189 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Personally I would take being banned from a betting site as a good thing. 😆
    Retired at age 56 after having "light bulb moment" due to reading MSE and its forums. Have been converted to the "budget to zero" concept and use YNAB for all monthly budgeting and long term goals.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Praise ?? Vent ?? or a Warning .
  • Azari
    Azari Posts: 4,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    JJ_Egan said:
    Praise ?? Vent ?? or a Warning .
    Presumably a warning.

    William Hill might close your account for no given reason.
    There are two types of people in the world: Those that can extrapolate information.
  • Brie
    Brie Posts: 14,055 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I suspect they closed it as they weren't making any money.  Might be something in the T&Cs that you need to bet £X in the first week or some such but as it was just free spins that's what's failed.

    Nothing to be concerned about in my opinion.
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • Sooler
    Sooler Posts: 3,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 21 August 2021 at 3:27PM
    Anything in T&Cs  Section 7 & 8 ? here


  • Harrywayon
    Harrywayon Posts: 132 Forumite
    100 Posts Name Dropper
    It's was for your own good gamblings  a waste of money and time.
  • ThumbRemote
    ThumbRemote Posts: 4,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Harrywayon said:
    It's was for your own good gamblings  a waste of money and time.
    So is posting inane messages online. 
  • Harrywayon
    Harrywayon Posts: 132 Forumite
    100 Posts Name Dropper
    ThumbRemote said:
    Harrywayon said:
    It's was for your own good gamblings  a waste of money and time.
    So is posting inane messages online. 
    Perfect example ^^^^^^^
  • Abbafan1972
    Abbafan1972 Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Gambling is no good for you and neither is keep hearing "Sweet Caroline" every 5 minutes!
    Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £30,358.13
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