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DVLA lost documents

A friend sent her birth certificate etc to DVLA applying for her first license.

DVLA sent a letter back without the documents saying it had to be signed by someone else (original witness signature wasn't acceptable)

She's now done this, and now they are saying they haven't got her birth certificate etc

She appears to be hitting a brick wall, any advice please?
The way things are going, soon we are all going to be victims of something or other.

Who will we blame then?

Comments

  • user1977
    user1977 Posts: 16,952 Forumite
    10,000 Posts Sixth Anniversary Photogenic Name Dropper
    It's easy enough to get another copy of a birth certificate, assuming it's from the UK. Is there anything more valuable in the "etc"?
  • Iwanttobefree
    Iwanttobefree Posts: 2,534 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Sorry, it turns out she was wrong and they had sent all documents back sigh
    The way things are going, soon we are all going to be victims of something or other.

    Who will we blame then?
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