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Break down of benefits claim?

My mum will be applying for WHD this year again but with a new provider. It says they may require evidence, although I believe they have ways to check with the DWP you meet the criteria? 

If she rings up will she be able to get a benefit letter breaking it down into the relevant bits? 

For example specifying the gets SDP so if she is asked for evidence she has that to hand in advance. 

Comments

  • poppy12345
    poppy12345 Posts: 18,918 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They usually check dirrectly with DWP what benefits exactly a person claims. If she wants she can ring DWP and ask for a letter with the full breakdown of her ESA claim. I very much doubt that this will be needed because i've been with 3 different energy suppliers since the WHD started and i've never had to give proof of benefits.
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,629 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    An award letter for the relevant benefit that qualifies her for it should suffice, if they were to ask for evidence.  But as poppy says they usually check directly with DWP; I can only imagine they might ask the customer for proof if DWP can't confirm it.
  • Nannytone
    Nannytone Posts: 501 Forumite
    Fourth Anniversary 100 Posts
    I've been claiming the Warm Home Discount since 2011 when it started. I've only been asked for proof once in that time.
    Proof of the sdp isn't necessary, just the general up rating letter to show she receives income-related benefit and the corresponding disability benefit

  • Nannytone said:
    I've been claiming the Warm Home Discount since 2011 when it started. I've only been asked for proof once in that time.
    Proof of the sdp isn't necessary, just the general up rating letter to show she receives income-related benefit and the corresponding disability benefit

    That’s not true according to the suppliers broader group criteria: 

    To be eligible for the Warm Home Discount, you will need to qualify for ONE of the Main Benefits (in bold) and ONE of the Sub-elements (listed below each Main Benefit).

    Universal Credits AND earned less than £1,349 in one of the last 12 months from employment

    • In receipt of the Limited Capability for Work element of Universal Credits
    • In receipt of the Disabled Child element of Universal Credits
    • Parental responsibility for a child aged five or under who lives with the applicant

    Income-related Employment and Support Allowance (“ESA”) AND in the Work-Related Activity group

    • Parental responsibility for a child aged five or under who lives with the applicant
    • Child Tax Credits, which includes a disability or severe Disability element
    • A Disabled Child Premium
    • A Disability Premium, Enhanced Disability Premium, or Severe Disability Premium
    • A Pensioner Premium, Higher Pensioner Premium or Enhanced Pensioner Premium

    Income-related Employment and Support Allowance (“ESA”) AND includes a Support Component

    • Parental responsibility for a child aged five or under who lives with the applicant
    • Child Tax Credits, which includes a disability or severe Disability element
    • A Disabled Child Premium
    • A Disability Premium, Enhanced Disability Premium, or Severe Disability Premium
    • A Pensioner Premium, Higher Pensioner Premium or Enhanced Pensioner Premium

    Income-based Jobseeker’s Allowance

    • Parental responsibility for a child aged five or under who lives with the applicant
    • Child Tax Credits, which includes a disability or severe Disability element
    • A Disabled Child Premium
    • A Disability Premium, Enhanced Disability Premium, or Severe Disability Premium
    • A Pensioner Premium, Higher Pensioner Premium or Enhanced Pensioner Premium

    Income Support

    • Parental responsibility for a child aged five or under who lives with the applicant
    • Child Tax Credits, which includes a disability or severe Disability element
    • A Disabled Child Premium
    • A Disability Premium, Enhanced Disability Premium, or Severe Disability Premium
    • A Pensioner Premium, Higher Pensioner Premium or Enhanced Pensioner Premium

    Child Tax Credit AND an annual household income of less than £16,190

    • Parental responsibility for a child aged five or under who lives with the applicant
    • Child Tax Credits, which includes a disability or severe Disability element
    • A Disabled Child Premium
    • A Disability Premium, Enhanced Disability Premium, or Severe Disability Premium
    • A Pensioner Premium, Higher Pensioner Premium or Enhanced Pensioner Premium
  • poppy12345
    poppy12345 Posts: 18,918 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If she's claiming Income Related ESA in the Support Group then this will automatically qualify her for the WHD, which it does state this in the copy and paste you posted above. The SDP is not needed here. This is because the Enhanced disability premium is automatically paid in this case. Evidence isn't usually needed, as advised.
  • Yes I saw the earlier advice. Thanks. Although it’s not ESA. She claims IB JSA with SDP & PIP. 
  • poppy12345
    poppy12345 Posts: 18,918 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They still check with DWP....
  • They still check with DWP....
    Yeah, I was just pointing out that’s all. 
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