Tesla seatbelt problem and trader ignoring emails

Ditzy_Mitzy

melb said:

why would a seatbelt suddenly develop a fault on the back of a low-loader while it was being delivered?  So it was a known fault.  The seatbelt is significantly frayed compared to the driver's seatbelt - one would assume that a driver's setbelt would usually have significantly more use than a passenger seatbelt. If a trader sells a car with a known fault would this not be covered by Warranty?  Yes we will have to deliver the car back to Southampton (from Leeds) to have the work done under Warranty.  I think that tells us all we need to know about the quality of the Warranty!

A seatbelt in a four year old car is fraying?   Jesus.  It doesn't exactly inspire faith in the quality of the component or, indeed, the rest of the car.   

k3lvc

Given your lack of response from the supplying dealer what other leverage do you have ? How did you pay for the car ? Is there a finance company involved that you use as leverage ?  

ontheroad1970

Had you put your issues in writing inside the 30 days, either with ink and kept a copy and proof of posting  or electronically?  If so, you have reasonably secure methods for stating that you notified them of the fault within 30 days therefore can reject outright.  

Herzlos

To be fair, whilst you're morally in the right, I'd have just paid Tesla to inspect the car for the £105 and then you'd at least have something to take back to the supplying dealer.

Or just take it on the chin and get it fixed if you like everything else about the car.

nologo

It's your seat belt faulty, have you tried sitting in the car.. Pull the seat belt out to the full extent...  return the seat belt all the way then put it on normally... This works on Toyota... In sure there will be a video on this some where..

photome

Herzlos said:

To be fair, whilst you're morally in the right, I'd have just paid Tesla to inspect the car for the £105 and then you'd at least have something to take back to the supplying dealer.

Or just take it on the chin and get it fixed if you like everything else about the car.

That is also what i would do given the distance involved in returning the car to the seller at the Ops expense

nologo

Toyota used to call these  ALR  seat belts...

Nologo

nologo

Sorry typo in my reply should read

"Is you seat belt faulty.."  

If you try resetting it as described  it may well sort it & you won't have to worry about you "rights"...

[Deleted User]

delete 123

Goudy

This is a common problem on some Teslas and what some owners do to "fix" the issue is use a seat belt clip like this.
https://www.higomore.co.uk/products/car-seat-belt-clip?variant=158272131&gclid=EAIaIQobChMI8cKMq86o8gIVQbTtCh1tvwOWEAQYAyABEgL7U_D_BwE

When fitted correctly it stops the belt retracting a little bit which helps with the grabbing/tighening as it keeps some pressure off the locking mechanism when the belt is on (though it will still lock tight when needed).

Unfortunately some owners fit them too far down the belt which leaves a lot of free belt to rub and wear or get trapped in the door, hence the fraying.