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AirBNB - bank says their payment system isnt up to date

trying (all weekend) to make a payment to Airbnb. It declines and Bank says it is because AirBNB systems dont comply with new Strong Customer Authentication. has anyone else had this problem? We can make a payment of less then £1000, but not for the full amount.
Bank says its a known issue with lots of Retialers/ Merchants since the new law on 9th June but we cant find it mentioned anywhere. is the bank right?

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