We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
We're aware that some users are currently experiencing errors on the Forum. Our tech team is working to resolve the issue. Thanks for your patience.
Can you transfer smart energy data from one provider to another when you switch?
I realised my energy deal has come to an end, and since the price cap increase on energy has been announced, I want to grab a fixed deal before the prices go up.
I'm currently with Shell Energy and have been for the last 3 years - they've always been cheapest or thereabouts for me. However, this year their cheapest tariff is £11 a month more than the cheapest competitor E-ON.
One thing I love about being with Shell is I can look back on data from the past 2 years since I got the smart meter and easily compare/analyse my usage. If I switch and the history is wiped, I would miss it, but it's not worth £11 a month to hold on to it.
Does anyone know if the smart meter usage data gets transferred to a new provider? Or would it all be wiped and started from nothing since it's a new account?
Thanks!
I'm currently with Shell Energy and have been for the last 3 years - they've always been cheapest or thereabouts for me. However, this year their cheapest tariff is £11 a month more than the cheapest competitor E-ON.
One thing I love about being with Shell is I can look back on data from the past 2 years since I got the smart meter and easily compare/analyse my usage. If I switch and the history is wiped, I would miss it, but it's not worth £11 a month to hold on to it.
Does anyone know if the smart meter usage data gets transferred to a new provider? Or would it all be wiped and started from nothing since it's a new account?
Thanks!
0
Comments
-
Can you download your data from Shell? I'm with EDF and they offer the option to save your data as a CSV file.
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.0 -
I do not believe that what you are suggesting will ever happen for data protection reasons.That said, as a smart meter retains the last 13 months of usage information in its stored memory, a more likely scenario is that a Registered DCC User (with your explicit approval) will be able to ‘pull’ that data from your meter to use, for example, in a time-of- use tariff price comparison tool.Such a tool has already been developed by BEIS. Your cheapest tariff will no longer be based on how much energy is used per year but when that energy is actually consumed.A Registered DCC user can be a third-party that has satisfied the DCC that it can access your smart meter data in a secure way. A PCW such as MSE will either have to become DCC-accredited ( lots of exams and expensive secure software), or partner with an organisation that is already a Registered DCC user such as Hildebrand or TMA.0
-
DCC = Deputy Chief Constable or Dallas Cowboys Cheerleader
BEIS = (Department for) Business Energy and Industrial Strategy
PCW = Price Comparison Website
MSE = MoneySavingExpert
TMA = Too Many Acronyms
CAUTION: some of these explanations may be wrong.Reed0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.5K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.4K Work, Benefits & Business
- 604.2K Mortgages, Homes & Bills
- 178.5K Life & Family
- 261.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards

