Asda Parking Eye

Roz1

My husband recently fuelled up at Asda Carlisle at about 5.30 AM. He left and parked up at work, which is just across the road, finished his day and then returned to Asda as he wanted a few bits and pieces for his lunch the following day . I am sure you can guess what happened! My husband received a penalty notice or we had to prove he was not their all day, which he did and no further action taken. I reckon it took a couple of hours of my husbands precious time to collect the required evidence and send it. So can we charge the parking eye who obviously got it wrong an administration charge for my husbands time? The eye obviously had not picked him up leaving the petrol station after fuelling up.  

D_P_Dance

It is not a penalty, please read the newbies.  Also read some of these and complain to your MP

https://forums.moneysavingexpert.com/discussion/5550336/double-dip-parking-list-of-cases 

You can take them to court for harassment and/or data breach but you will need concrete proof, read this

https://www.citizensadvice.org.uk/law-and-courts/legal-system/small-claims/making-a-small-claim/

Redx

It's called double dipping , 2 short visits

Complain about it to Asda customer service with PCN reference and get it cancelled

Read the newbies FAQ sticky thread near the top of the forum , appeal as keeper using the blue text template from the newbies thread , adding a line the 2 short visits were made that day

No you cannot charge parking eye for your time , a judge would expect him to resolve the issue at the earliest opportunity and make them aware of this mistake !!

Ps , it's not a penalty notice , it's a parking charge notice , or invoice

Fruitcake

It is not a penalty.

Complain to the manager and CEO of ASDA, your MP, ParkingEye, the BPA, and the DVLA.

Appeal using the template in blue text from the NEWBIES Announcement, and a liner that this was two separate visits. Send it from the keeper.

Please also contribute your comments to the government parking consultation on charges. It is frightening to read that the government has proposed to allow parking companies to add a further £70 to each charge.

Government Consultation re private parking charge levels, August 2021: PLEASE BOOKMARK THIS THREAD — MoneySavingExpert Forum

fisherjim

Roz1 said:

So can we charge the parking eye who obviously got it wrong an administration charge for my husbands time? The eye obviously had not picked him up leaving the petrol station after fuelling up.  

If only you could maybe that would stop these scam merchants from being so gung ho.

D_P_Dance

You can try.  I have issued several claims including against Amazon,Santander, Fiat, and Bulb and the companies have settled out of court

Half_way

Double dip, why go for the monkey (PE) when you should be going for the organ grinder, ASDA.
ASDA took on parking eye and allow them to use flawed automated systems (anpr) GDPR states data must be accurate, if ASDA or their agents have no checks in place on the automated systems, Then ASDA should be made fully responsible for the actions of their agents.

Coupon-mad

Please please do the Government Consultation which is only open for another 3 weeks.  

No £100 charges are appropriate except for disabled bay blocking and certainly no added debt ‘fees’ that PPCs don’t even pay!

The parking industry will be all over it like a rash

Please don’t miss adding your evidence in an email to the MHCLG attaching it and telling them ANPR use is out of control and no manual checks look like they are being done to find ‘orphan’ images.

We also need people to ask their MPs to ask questions about why  PPCs have been allowed to persuade the MHCLG that they can add £70 per PCN for sending the same letters ParkingEye always do.  

That would be handing ParkingEye maybe £70m extra per annum from public pockets!

It also breaks primary law.  I looked at the Explanatory notes to the POFA about those paragraphs:

https://www.legislation.gov.uk/ukpga/2012/9/notes/division/5/1/3/3

Look at para 221

“  The creditor may not make a claim against the keeper of a vehicle for more than the amount of the unpaid parking related charges as they stood when the notice to the driver was issued (paragraph 4(5)).”

So, surely the Government cannot allow court claims to include failed (and not reasonably incurred) debt recovery fees that PPCs have never paid, or any additional sum at all because that would require an amendment to primary legislation?  

It is there in black and white in the POFA explanatory notes.

 

Umkomaas

My husband received a penalty notice or we had to prove he was not their all day, which he did and no further action taken. I reckon it took a couple of hours of my husbands precious time to collect the required evidence and send it. 

The charge is cancelled as per the opening post. @Roz1, you're going to get nowhere with a claim for a couple hours of hassle. There are posters here who endure literally years of threat, intimidation, harassment, then beating the PCN in court, but with the Judge awarding no costs. Chalk it up to experience!

Coupon-mad

And get your revenge by making a difference by doing that Consultation before it closes and writing to your MP as outlined above!