We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Tradesman dispute next steps

steveinhants
steveinhants Posts: 40 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 4 August 2021 at 4:26PM in Consumer rights
Hi. I recently employed a plumber to carry out a bathroom installation. As part of it he recommended I bring in his joiner as well which I did. 
Around 14 days ago the joiner sent me his invoice for £1000 labour and £500 materials (both of which seemed extremely high). I immediately wrote back to him to re-confirm his day rate. I received no response so wrote again a few days later this time asking for times on site and copies of the invoices for materials. Being on a time and materials agreement I believe this was in my rights. He replied by stating he had employed labourer for two days and himself. To put this in to context, all he was doing was pinning some plasterboard to the ceiling. 
He has quoted four days in total which just doesn’t make sense for the size of the job. Also, his materials bill doesn’t add up - again the list is very small. 

I set him a reasonable time (7 days) to supply me with invoices but he has not come back again. 
Just wondering what my next steps should be. 

Comments

  • ssparks2003
    ssparks2003 Posts: 809 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    How did the invoice stack up against the quote or estimate that you asked for?
  • NSG666
    NSG666 Posts: 981 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Hi. I recently employed a plumber to carry out a bathroom installation. As part of it he recommended I bring in his joiner as well which I did. 
    Around 14 days ago the joiner sent me his invoice for £1000 labour and £500 materials (both of which seemed extremely high). I immediately wrote back to him to re-confirm his day rate. I received no response so wrote again a few days later this time asking for times on site and copies of the invoices for materials. Being on a time and materials agreement I believe this was in my rights. He replied by stating he had employed labourer for two days and himself. To put this in to context, all he was doing was pinning some plasterboard to the ceiling. 
    He has quoted four days in total which just doesn’t make sense for the size of the job. Also, his materials bill doesn’t add up - again the list is very small. 

    I set him a reasonable time (7 days) to supply me with invoices but he has not come back again. 
    Just wondering what my next steps should be. 
    I think you need to elaborate on this a bit.
    Did you get a quote form the plumber?
    What day rate did you agree with him? 
    What agreement did you have up front regarding the materials?
    Exactly what did he do - you said pinning some plasterboard to the ceiling which has presumably been skimmed so why couldn't the plasterer just do the whole lot using handi-boards that can be fitted by one person? How big is the bathroom, have any niches or other features been created?

    It doesn't stack up that two of them pinned some plasterboard to the ceiling, sat around for an extra day and a half then billed you £1500 at an unknown labour rate.

    Sorry I can't think of anything profound, clever or witty to write here.
  • comeandgo
    comeandgo Posts: 5,930 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You have no right to see what he paid for any of the materials.  The price to you is what you agreed on.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.