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Car dealership
Willskills
Posts: 6 Forumite
On the 15th June I purchased a Vauxhall Astra gtc
I drove to pick the car up, I checked it over & everything seemed fine. When I left the dealer I started to get a few faults so I took the car back straight away
tyre pressure sensor fault
dpf fault
car was hesitating on acceleration
they took the car to a garage & had it back within 30 minutes telling me there was nothing wrong with the car. I was met with hostility & at this point they had my money so I knew I had to take the car home. On the way home I noticed the car had more problems
knocking from front wheels
clutch sticking to floor
car was idling on its own
passenger door wouldn’t lock
drivers side door filling up with water.
also it had none of the extras it stated on advertisement
premium forward light package
premium sound system
driving assistance package
i contacted them the very next day telling them that I was not happy & would be rejecting the car. They told me it doesn’t matter that it doesn’t have any of the extras as auto trader has a disclaimer at the bottom of the page. Though auto trader have told me that the disclaimer is for specifications which the retailer has no control over & any information they input is at there discretion for it to be correct. I returned the car within the 30 days & stated my rights
They’ve now had my car 28 days to fix “minor” problems & the latest response I received from there legal team states
our client has advised they are in possession of the vehicle, which does not have any fault to render it of unsatisfactory quality. Your claim the clutch is sticking to the floor cannot be replicated & it is not agreed there is any short term right to reject. Further more the car is idling correctly, the dpf having been cleared. However, they have agreed to address the following minor issues
. rubber grommet in the bottom of the door was blocking the flow of water through the door
. tyre warning light sensor
. replacement of front hub
.air conditioning re’gass
.pressure switch
. replacement door catch
.new ball joint being fitted
.professional valvet
.left & right low beam
it is not accepted the car was miss described. This was not a sale based on description & auto trader advertisements contain a clear disclaimer. You fully inspected the car prior to purchase. We trust this makes the position clear.
I did check the car & believed it to have the extras as was told & advertised. So I’m just looking for any advice to if I have any rights to reject the car
sorry about the essay
thanks
I drove to pick the car up, I checked it over & everything seemed fine. When I left the dealer I started to get a few faults so I took the car back straight away
tyre pressure sensor fault
dpf fault
car was hesitating on acceleration
they took the car to a garage & had it back within 30 minutes telling me there was nothing wrong with the car. I was met with hostility & at this point they had my money so I knew I had to take the car home. On the way home I noticed the car had more problems
knocking from front wheels
clutch sticking to floor
car was idling on its own
passenger door wouldn’t lock
drivers side door filling up with water.
also it had none of the extras it stated on advertisement
premium forward light package
premium sound system
driving assistance package
i contacted them the very next day telling them that I was not happy & would be rejecting the car. They told me it doesn’t matter that it doesn’t have any of the extras as auto trader has a disclaimer at the bottom of the page. Though auto trader have told me that the disclaimer is for specifications which the retailer has no control over & any information they input is at there discretion for it to be correct. I returned the car within the 30 days & stated my rights
They’ve now had my car 28 days to fix “minor” problems & the latest response I received from there legal team states
our client has advised they are in possession of the vehicle, which does not have any fault to render it of unsatisfactory quality. Your claim the clutch is sticking to the floor cannot be replicated & it is not agreed there is any short term right to reject. Further more the car is idling correctly, the dpf having been cleared. However, they have agreed to address the following minor issues
. rubber grommet in the bottom of the door was blocking the flow of water through the door
. tyre warning light sensor
. replacement of front hub
.air conditioning re’gass
.pressure switch
. replacement door catch
.new ball joint being fitted
.professional valvet
.left & right low beam
it is not accepted the car was miss described. This was not a sale based on description & auto trader advertisements contain a clear disclaimer. You fully inspected the car prior to purchase. We trust this makes the position clear.
I did check the car & believed it to have the extras as was told & advertised. So I’m just looking for any advice to if I have any rights to reject the car
sorry about the essay
thanks
0
Comments
-
Did you really buy two dodgy Astra's on the same day?
https://forums.moneysavingexpert.com/discussion/6285387/car-dealer#latest0 -
You can reject the car if it is not as described, missold, not of satisfactory condition. Dealers usually need some time to try and fix the issues: https://www.carveto.co.uk/blog/sold-as-seen/
0
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