The day after my state pension qualifying age, nothing heard from the DWP

Listlad

Received the payment ( 6 weeks worth ) on Thursday. I think persistence helped as it seems others are still waiting. 

Alice_Holt

Bit of background on previous DWP errors and chaos that contributed (through staff reassignments) to this sad debacle: 

"The National Audit Office has reported today that more than £1bn-worth of UK state pensions has been underpaid, due to repeated human errors, complex rules and outdated IT systems.

Those affected lost out on an average of £8,900, the National Audit Office (NAO) said, although the true value of the underpayments will only become clear once the Department for Work and Pensions has completed its review of all cases.

The errors affect pensioners who first claimed state pension before April 2016, do not have a full NI record, and should have received certain increases in their basic state pension.

The Department does not know how many pensioners who have died have been underpaid -- for data protection reasons, it does not usually keep records for more than four years after a pensioner’s death, and if married, their spouse’s death, according to the report.

An estimated £339m will go to pensioners who should have benefited from their spouse’s or civil partner’s national insurance (NI) record; £568m to widows and widowers who should have inherited more state pension entitlement from their deceased partner; and £146m to pensioners who should have had an increase in their pension on their 80th birthday."

xylophone

See also

https://www.thisismoney.co.uk/money/pensions/article-10013615/Devastating-DWP-state-pension-blunders-exposed-National-Audit-Office.html

Ozne

I'm still waiting for my pension too.  I never received a letter so had to chase a claim form.  It wouldn't allow me to claim online for some reason.

It took 32 days after my first phone call to receive a claim form.  I had to ring three times to request a form as nothing had arrived.  I can't understand why it would take so long to put a form in an envelope and post it.   Since then I've had an email acknowledging receipt, but nothing further.

There is a downloadable form online, but it is not applicable to people born after 1953.  One wonders why the other form isn't made available online.  I wouldn't have had to waste nearly three hours of my time hanging on the telephone if I could have downloaded it, and would have got my claim in a month earlier. 

xylophone

I never received a letter so had to chase a claim form.  It wouldn't allow me to claim online for some reason.

Did you ever obtain a state pension forecast?

https://www.gov.uk/check-state-pension