Cancelled direct debit but company still charging for it?

born_again

To cancel your agreement/membership, please call us on 0333 241 2490 or write to us at the following address:

Care Club Assistance Limited
Park House Bristol Road South,
Rednal,

Birmingham,
B45 9AH

Please remember to include your name, address, and the agreement/membership number of the product you wish to cancel.

If you'd like to discuss your renewal or an upgrade, please call us on 0333 241 2490.

All they will get from the bank is a message via their bank that X had cancelled the DD, which they may only notice when it gets bounced back.

As others above. Cancelling a DD does not end a contract. >> You will still have to pay us our charges to the end of the minimum term <<