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Warning: Joy Mitty

I saw Joy Mitty advertised on Facebook and the clothes looked great. They are not one bit like they are on the website. Waiting for answer from company to return. 
joymitty.com

Comments

  • Pollycat
    Pollycat Posts: 35,295 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    In my opinion, anything advertised on Facebook needs to be approached very warily with a ten foot pole.
    +1 to this ^^^^.

    I'm not keen on Trustpilot but the reviews on there for this company are appalling.
    94% bad - the worst mark you can give.

    I wouldn't be surprised to learn that your item needs to be returned to somewhere other than the UK.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 2 August 2021 at 12:53PM
    Yep trader is Hong Kong , guess HK return as well .

    The word JOY really gives it away as being Chinese .
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    In my opinion, anything advertised on Facebook needs to be approached very warily with a ten foot pole.
    Had to laugh at one my husband showed me last night.  He's easily distracted by car things and so got rather excited by one of those hydraulic car lifts for a bargain £25.....
    Of course that price was the rubber chock that goes under it but I did wonder how many people sent off their £25 expecting to receive a £2k piece of equipment.
  • sheramber
    sheramber Posts: 20,686 Forumite
    Tenth Anniversary 10,000 Posts I've been Money Tipped! Name Dropper
     JJ_Egan said:
    Yep trader is Hong Kong , guess HK return as well .

    The word JOY really gives it away as being Chinese .
    Yes, a giveaway that returns have to be sent abroad

    https://joymitty.com/pages/return-exchange

    9     Please send the item(s) back to us through a local post office instead of express services like DHL, UPS, TNT, and FEDEX. By choosing one of the above-mentioned fast delivery options you might incur in import taxes and the delivery might be delayed due to the customs clearance process. We will only arrange a replacement or issue a refund after we receive and inspect the returned item.
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    JJ_Egan said:
    Yep trader is Hong Kong , guess HK return as well .

    The word JOY really gives it away as being Chinese .
    What?

    It's a joke, yes?  My friend's called Joy. And she's not Chinese. Doesn't even like Chinese food.
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • ElefantEd
    ElefantEd Posts: 1,211 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    The surname Mitty gives it away as being pure imagination rather than real, as in Thurber's "The Secret Life of Walter Mitty"
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