Transfer of Aberdeen Standard Life/abrdn shareholder register

scotty28_2

I am getting concerned at the length of time it is taking to get my share holding transferred since the change in title to "abrdn" is there anybody else likewise concerned?

eskbanker

Right on cue, an email has just come through within the last hour:

Dear Shareholder
abrdn Share Account

We are pleased to confirm that the planned move from Link Group to Equiniti (EQ) completed successfully at the end of July. In the same month Standard Life Aberdeen plc became abrdn plc.

You’ll soon receive a letter in the post about what the change to EQ means for you - including your new shareholder reference number, how you can contact the team, and details for activating your account on the new share portal abrdnshares.com Simply follow the instructions on the letter to get started.

Important information – your new share portal activation code

Your activation code for the share portal is [nnnnnnnn]. Please keep this information safe - you’ll need your activation code, together with your new shareholder reference number, to register and activate your share portal account.

If you have any questions, you can email us at questions@abrdnshares.com or call on +44 (0)371 384 2464. Or, if you live in Austria or Germany, on +44 (0)371 384 2493. Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales). Please use the country code when contacting us from outside the UK. Calls are monitored/recorded to meet regulatory obligations and for training and quality purposes. Call charges will vary.

Yours faithfully,

abrdn Shareholder Services 

Alexland

Does renaming themselves to something as lame and embarrassing as abrdn with all the second rate brand positioning statements and animations make you question the judgement of the people running the company? Reminds me of the Consignia nonsense. I am not looking forward to seeing their silly new logo whenever I regularly check the webpage for my favourite investment trust.

eskbanker

No doubt it will have been focus-grouped to death but it's hard to envisage a dramatic upturn in the company's fortunes arising from this, although, having said that, it's also pretty unimaginative to simply concatenate company names together on mergers!  Couldn't help a small inward smile though when driving to Aberdeen at the weekend and seeing 'ABRDN' on the lane markings at the A90 junction in Dundee....

davidr1964

I'm sure I should get over it, but I am not sure I want to be associated with a compamy that choses such an idiotic name for itself.

Alexland

eskbanker said:

it's also pretty unimaginative to simply concatenate company names together on mergers!

esbkr it might not be very imaginative but at least it's helpful to people when trying to track down a contact for long term investment products they might have held for decades. A few years ago we stayed at Drumtochty castle between Dundee and Aberdeen for a wedding at the adjacent St Palladius church and it was all pretty fabulous. Flying into Aberdeen we sadly didn't pay much attention to the road markings.

eskbanker

Alexland said:

eskbanker said:

it's also pretty unimaginative to simply concatenate company names together on mergers!

esbkr it might not be very imaginative but at least it's helpful to people when trying to track down a contact for long term investment products they might have held for decades. A few years ago we stayed at Drumtochty castle between Dundee and Aberdeen for a wedding at the adjacent St Palladius church and it was all pretty fabulous. Flying into Aberdeen we sadly didn't pay much attention to the road markings.

Point taken on tracing legacy products, but it would get very messy if all mergers and acquisitions had to retain a spot within the amalgamated corporate identity!  Current accounts at SantanderAbbeyNationalAllianceAndLeicester and LloydsHalifaxBankOfScotlandCheltenhamAndGloucester (etc) wouldn't exactly trip off the tongue

As for flying into Aberdeen, perhaps we should be grateful they didn't go the whole hog and call themselves ABZ....

eskbanker

Going back to the original reason for the thread, the letter containing revised shareholder reference number has arrived today, so I'm now activated on the new https://www.abrdnshares.com portal, where my holding is visible as expected....

Rheumatoid

eskbanker said:

Going back to the original reason for the thread, the letter containing revised shareholder reference number has arrived today, so I'm now activated on the new https://www.abrdnshares.com portal, where my holding is visible as expected....

I have just done the same but can't see an option to sell (only buy, detail and dividend election options). The information that came in the letter said I could sell at 25p per share (Max £50). are they having a laugh?

eskbanker

Rheumatoid said:

eskbanker said:

Going back to the original reason for the thread, the letter containing revised shareholder reference number has arrived today, so I'm now activated on the new https://www.abrdnshares.com portal, where my holding is visible as expected....

I have just done the same but can't see an option to sell (only buy, detail and dividend election options). The information that came in the letter said I could sell at 25p per share (Max £50). are they having a laugh?

Under 'Selling all your shares', the letter does include "If you only wish to sell some of your shares, you can do this by visiting shareview.co.uk/dealing" and this (separate) site does include a 'sell' button, which presumably allow selling an entire holding if desired, although, as you say, a dealing cost of 25p per share is some way beyond a joke, as is the £50 flat fee purchase cost (excluding stamp duty).

Perhaps there's some logic to having one site to view your holding and a different one for selling it, but it's far from obvious to me why they'd do that, it all seems very clunky....

Rheumatoid

eskbanker said:

Rheumatoid said:

eskbanker said:

Going back to the original reason for the thread, the letter containing revised shareholder reference number has arrived today, so I'm now activated on the new https://www.abrdnshares.com portal, where my holding is visible as expected....

I have just done the same but can't see an option to sell (only buy, detail and dividend election options). The information that came in the letter said I could sell at 25p per share (Max £50). are they having a laugh?

Under 'Selling all your shares', the letter does include "If you only wish to sell some of your shares, you can do this by visiting shareview.co.uk/dealing" and this (separate) site does include a 'sell' button, which presumably allow selling an entire holding if desired, although, as you say, a dealing cost of 25p per share is some way beyond a joke, as is the £50 flat fee purchase cost (excluding stamp duty).

Perhaps there's some logic to having one site to view your holding and a different one for selling it, but it's far from obvious to me why they'd do that, it all seems very clunky....

Thanks. Does seem odd and will take a look. Was just trying to see if charges were the same dealing online as in the letter but from what you have said I take it that they are - unreasonable!