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With Bulb? Insist on a full account statement!
£400 refund later and we’re glad we persisted against Bulb’s resistance.
Despite consistent meter reading submissions for over two years Bulb only ever charged us on their estimates, which varied between £11 and £60 a month for electricity.
They refused to review our account but after months of insisting we were told that we had over paid by more than £400.
If you are with Bulb and you believe you might have overpaid, don’t let them get away with it.
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