Scared and worried - received County Court Money Claim - PLEASE HELP!

onlyfoolsandparking

Gerard55 said:

onlyfoolsandparking said:

Not sure about this one, could easily go wrong IF OP doesn't act speedily. Will the insurance company assist in removing a CCJ the OP could end up with, doubt it. What I can say is if it were me in this unfortunate position I wouldn't take the chance of ending up with a CCJ because the insurance company took too long in dealing with it or even advised me they will take care of it but then don't which appears that 'might' be the case by the OP's thoughts on their previous insurers dealings, reviews etc.

Another thing that would make me spring into action is it's the OP that's being sued at this stage NOT the insurance company, surely common sense would dictate that acknowledging the claim is the only route that can be gone down.

I would be onto the legal department of the insurance company demanding their advice on how to deal with this Court claim, I'm sure once they've been informed they will be aware the clock is ticking on this matter but it wouldn't surprise me if OP was advised to acknowledge and then the insurance company assists/deals with the defence.

Let's hope we get an update from the OP, be interested to know which route was the correct one and this may help others in the future too.   

@onlyfoolsandparking thank you for your reply - as far as I understand as per the other posts here, it is down to the insurer to deal with this and indemnify for anything to do with the accident. I am so far going to hold hope that they will deal with it accordingly in the time frame required. I plan to chase them on the telephone every couple of days and have requested a written email to say that they are dealing with it.

They have responded saying that they are "in receipt of my email" have "appointed X as Legal recovery solicitors hence we have asked them to deal with the third parties counter claim."

Although I am being sued (because I was driving), the insurance company should cover me for everything to do with this accident (going by what @Aretnap and others have mentioned). 

Lady I spoke with from the insurance company told me over the phone that I should not deal with this myself.

Said I wasn't sure so thanks for the update and turns out your previous insurers are 'on the ball' despite your reservations regarding their reviews. I agree with your thoughts on keeping a close eye on the situation, I think I would do the same, would not be helpful to you (and your credit file) if you were landed with a CCJ because someone from the insurance company legal department left your claim in their pending tray too long. Good luck with it all.

Gerard55

onlyfoolsandparking said:

Gerard55 said:

onlyfoolsandparking said:

Not sure about this one, could easily go wrong IF OP doesn't act speedily. Will the insurance company assist in removing a CCJ the OP could end up with, doubt it. What I can say is if it were me in this unfortunate position I wouldn't take the chance of ending up with a CCJ because the insurance company took too long in dealing with it or even advised me they will take care of it but then don't which appears that 'might' be the case by the OP's thoughts on their previous insurers dealings, reviews etc.

Another thing that would make me spring into action is it's the OP that's being sued at this stage NOT the insurance company, surely common sense would dictate that acknowledging the claim is the only route that can be gone down.

I would be onto the legal department of the insurance company demanding their advice on how to deal with this Court claim, I'm sure once they've been informed they will be aware the clock is ticking on this matter but it wouldn't surprise me if OP was advised to acknowledge and then the insurance company assists/deals with the defence.

Let's hope we get an update from the OP, be interested to know which route was the correct one and this may help others in the future too.   

@onlyfoolsandparking thank you for your reply - as far as I understand as per the other posts here, it is down to the insurer to deal with this and indemnify for anything to do with the accident. I am so far going to hold hope that they will deal with it accordingly in the time frame required. I plan to chase them on the telephone every couple of days and have requested a written email to say that they are dealing with it.

They have responded saying that they are "in receipt of my email" have "appointed X as Legal recovery solicitors hence we have asked them to deal with the third parties counter claim."

Although I am being sued (because I was driving), the insurance company should cover me for everything to do with this accident (going by what @Aretnap and others have mentioned). 

Lady I spoke with from the insurance company told me over the phone that I should not deal with this myself.

Said I wasn't sure so thanks for the update and turns out your previous insurers are 'on the ball' despite your reservations regarding their reviews. I agree with your thoughts on keeping a close eye on the situation, I think I would do the same, would not be helpful to you (and your credit file) if you were landed with a CCJ because someone from the insurance company legal department left your claim in their pending tray too long. Good luck with it all.

You should check our General Accident reviews on google - its crazy.

Couldn't agree with you more @onlyfoolsandparking. Hope this helps you and others should you find yourself in a similar situation. I am trying my best to see most of these 'stressful' situations in life as learning opportunities. Having said that, is it very scary when you don't know what to do - and that's what MSE forum (kind and reassuring people on here) come and save the day

I plan to call the insurers tomorrow to see what they've done since Monday, and will also try and get the legal recovery lawyers contact details so I can speak to them / email them myself directly.

Will update accordingly - please keep your fingers crossed for me!