PPI claim / bankruptcy

minkymin

I need some advice please. I applied for a PPI claim via an agent. NatWest came back and awarded around £800 but because I have been bankrupt many years ago I did not receive any of the money. The agent is trying to make me give them £197. I explained the situation and now they have passed this to a debt collection agent who now say it is pending legal action. 

Do I have any right as I did not receive any money from NatWest? 

Any advice would be appreciated 

dunstonh

Do I have any right as I did not receive any money from NatWest? 

It depends.

If you had arrears, defaults, amounts written off, IVAs or Bankruptcy then you should never use a claims company.  They are entitled to bill you for the redress paid even if you do not get it personally.

However, if they knew you were a bankrupt then they should have warned you about this before getting you to agree to the contract.   Did you tell them this information?

Tarn2021

Well, if you'rve been bankrupt then you're not entitled to any PPI refund - its usually an asset to your bankruptcy. So, it should be paid to the entity managing your insolvency (eg Official Reciever for bankruptcy in England & Wales). Even if you've been discharged.

BUT i don't believe it stops that agent charging you for their service.

Totally scummy, but if you signed up to their contract of service and fees, i don't know what you can do...