Claims Management company wants my wife to commit Insurance fraud

MarkOK

My Wife was in an car accident last year. The accident was not her fault so she spoke to a claims management company who arranged a hire car and for her car to be fixed. My wife was not injured in the accident but since the accident, she is now constantly getting harassing phone calls from the claims management company trying to convince her to claim for an injury she never received. The number of phone calls is increasing. Since the accident she has receive between 50-100 phone calls trying to pressure her in to committing insurance fraud. The calls are coming in to my wife's work mobile phone and because of the nature of he job she cant screen her calls.  

What is the simplest way to stop these calls? 

[Deleted User]

Tell them to remove her details from their systems.

tacpot12

As above, if they don't do this, report them to the Information Comissioner's Office. 

MarkOK

We have asked may times to be removed from their system and never be called again. They never take any notice of the request. 

eddddy

MarkOK said:

We have asked may times to be removed from their system and never be called again. They never take any notice of the request. 

Has your wife only been asking the people who phone her? 

They should action your wife's request - but in reality, they're likely to be a 3rd party call centre firm, who just employ people (such as unemployed students) to phone hundreds of numbers a day and read scripts at people.

So they're not really motivated to remove people from the system.


As the claims management company dealt with her car hire and accident repairs, presumably your wife has email addresses, postal address, and perhaps the names of the people who managed her case.  She might have more luck by contacting those people in writing, and telling them to remove her name from the call centre's list.

Sandtree

Is it the same claims management company as provided the credit hire/repair? Its gone quiet these days but until a couple of years ago I used to get dozens of calls about "my accident" despite having never been in a non-fault accident and it being a decade or more since my non-fault one. If you let slip you have been involved in one your details are sold and resold and you get dozens of companies all calling.

Sea_Shell

I'd be tempted to tell them you suffered fatal injuries in the accident.😉

Marvel1

Same number- block it.

Probably one of the chancers who say about your accident - hoping to get one who was involved in one and that's it got you.