We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Missing Deposit
FTBNewbiee
Posts: 2 Newbie
Hi,
Not sure if this is the right place for it but I have recently moved out of rented accommodation. I requested my deposit back and they sent me the check out inventory and then last Thursday they asked me for my bank details to release the funds.
I gave my details the same day (I have double checked these were correct) and on Monday had not received anything so I sent an email to the deposit coordinator asking what payment method they used so I could have an expectation of timescales. Around 4:30pm I got an email back saying the funds had been released today (monday).
Today I had still not received anything and was told over the phone that they use a standard online payment (which to me sounds like a faster payment) and to maybe wait until the end of the day.
the thing is if it was a faster payment I should have received it yesterday and no one seems very keen to look into it.
Any advice on what to do next?
Not sure if this is the right place for it but I have recently moved out of rented accommodation. I requested my deposit back and they sent me the check out inventory and then last Thursday they asked me for my bank details to release the funds.
I gave my details the same day (I have double checked these were correct) and on Monday had not received anything so I sent an email to the deposit coordinator asking what payment method they used so I could have an expectation of timescales. Around 4:30pm I got an email back saying the funds had been released today (monday).
Today I had still not received anything and was told over the phone that they use a standard online payment (which to me sounds like a faster payment) and to maybe wait until the end of the day.
the thing is if it was a faster payment I should have received it yesterday and no one seems very keen to look into it.
Any advice on what to do next?
0
Comments
-
Most agents use bacs for money transfers from their business accounts which is normally 3 working days for receipt0
-
A BACS payment can take 3 working days to process. Therefore if sent Monday, should clear tonight and show in your account later this evening or in the morning.
Unlikely to be sent via CHAPS, unlikely to be FPS (but maybe).Life isn't about the number of breaths we take, but the moments that take our breath away. Like choking....1
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604.1K Mortgages, Homes & Bills
- 178.5K Life & Family
- 261.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards