Tonik administration credit style demand payment for money paid !

foxed7

Moved house in January 2020 informed tonic and final bill direct debit was paid as usual on time. 

In in September tonic bombarded me requesting final payment of over £500 when I had already left the company and given readings and paid.

After threatening them with the ombudsman and escalating it for investigation I got lots of Excuses saying the systems were down and we have an upgrade eventually to get them off my back foolishly I paid some of the money .
 Today 15 months after my house move i’ve received a letter from a company called credit style saying I owe £265?
 This is appalling don’t know where to go next tonik we’re incompetent according to my reckoning they probably owed me money !when will this stupidity end any advice please ?

sikora

I've been in contact with the administrators of Tonik Energy today. They say they don't have access to past bills from Tonik and to deal with Credit Style.

Take a look at this Facebook group:
https://m.facebook.com/groups/3085818798178256/?multi_permalinks=4637183579708429&comment_id=4637918549634932&notif_t=feedback_reaction_generic&notif_id=1627237342410073&ref=m_notif

There are over 300 of us on there all going through the same thing.

foxed7

Thank you for your information
it looks like it’s a sorry state lots of people in the same boat