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Windscreen excess

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If a windscreen is replaced is the excess that I have to pay, just the windscreen one or do I have to pay as well the compulsory and voluntary ones as well?

Comments

  • Nearlyold
    Nearlyold Posts: 2,380 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    In my experience you only pay the Windscreen Excess typically around £100.  If you had to pay the other excesses as well there probably wouldn't  be any point in having Windscreen cover in the first place.
  • mgfvvc
    mgfvvc Posts: 1,227 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yes, you just pay the windscreen excess.
  • I’ve claimed for cracked windscreen, my excess is £100 but the preferred repairer insisted I also pay for the screen moulding another £30 as the insurer does not pay this.  Regretfully I went with an internet insurance who do not have a face, other than sales and a separate claims company.  Any suggestions how to get the £30 back?  Are they even allowed to do this?  


  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Log a complaint with your insurer... whilst they delegate claims handling to the windscreen company they are still responsible for the overall service etc.
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