We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Thunderbird Emails Disappeared

I use Thunderbird.
Also Hotmail ( Outlook ) & Gmail.
I created a new folder on Thunderbird about a month ago to store some 
emails in so that they would be easy to find.
I check when I move emails into that folder that they have actually gone there
each time.
I went into the folder today & all the emails have gone except for one !!
I can't find them anywhere.
Anybody have any idea what has happened ??
And where they might have gone.


«1

Comments

  • CoastingHatbox
    CoastingHatbox Posts: 517 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    edited 23 July 2021 at 2:49PM
    Do you now if the email folder was:

    a) a local email folder
    b) an email folder stored on a mail server and accessed via IMAP

    If that doesn't make sense let me know and I will try and explain the difference.
    A dream is not reality, but who's to say which is which?
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Can you access via web mail .
  • greyteam1959
    greyteam1959 Posts: 4,730 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 23 July 2021 at 3:20PM
    @CoastingHatbox
    I was in Thunderbird & right clicked on my email address & clicked create new folder.
    I then named it & it appeared below the usual folders already listed ie inox / junk / deleted etc
    I presume that is a local folder ?
    @JJ_Egan
    That probably answers your point ?

  • greyteam1959
    greyteam1959 Posts: 4,730 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If I right click on the folder then properties I get this
    imap://Joe.Blogs%40hotmail.co.uk@imap-mail.outlook.com/Deleted/Mum%20%26-%20Dad
    If that's of any help
  • Is deleted a pre-existing folder or a folder you have created?

    If it is a pre-existing folder, it probably has a periodic auto purge that deletes any email saved to the folder over a given age.
    A dream is not reality, but who's to say which is which?
  • greyteam1959
    greyteam1959 Posts: 4,730 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Its a pre existing folder, but the emails have not been put there.
    I think the deleted folder does empty itself every 30 days but it has not been emptied recently.
    I can't understand why the folder I have created has got 'deleted' in the properties ??
    Beyond me

  • debitcardmayhem
    debitcardmayhem Posts: 12,980 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 24 July 2021 at 9:40PM
    That "imap://Joe.Blogs%40hotmail.co.uk@imap-mail.outlook.com/Deleted/Mum%20%26-%20Dad" is not a local folder
    Instead of clicking on your email address right click on Local Folders....Create New Folder , then copy your emails from your inbox to Local Folders-->Mum and Dad
    I guess that because your folder was stored @imap-mail.outlook.com it could have been cleaned ?
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Bettie
    Bettie Posts: 1,255 Forumite
    Part of the Furniture 1,000 Posts
    Have you tried repairing the folder ?
    All my saved emails in various folders vanished a few months  ago and I repaired the folders and they came back but soon vanished again. They are still in the system. After the last update they all came back and everything was fine. Last week they all vanished again. 
  • greyteam1959
    greyteam1959 Posts: 4,730 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 25 July 2021 at 9:13AM
    That "imap://Joe.Blogs%40hotmail.co.uk@imap-mail.outlook.com/Deleted/Mum%20%26-%20Dad" is not a local folder
    Instead of clicking on your email address right click on Local Folders....Create New Folder , then copy your emails from your inbox to Local Folders-->Mum and Dad
    I guess that because your folder was stored @imap-mail.outlook.com it could have been cleaned ?
    Looks like the folder has been cleaned for some reason as you say.
    Ah well never mind looks like they are gone for good.

  • greyteam1959
    greyteam1959 Posts: 4,730 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Bettie said:
    Have you tried repairing the folder ?
    All my saved emails in various folders vanished a few months  ago and I repaired the folders and they came back but soon vanished again. They are still in the system. After the last update they all came back and everything was fine. Last week they all vanished again. 
    Yes tried all those avenues.

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.