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Can anyone advise please? Refund due to illness Easyjet
mrspepperpott
Posts: 19 Forumite
Due to fly to Malaga on 24/08. Husband has suffered a pneuthorax and been told he cannot fly. Easy jet say I'm not entitled to a refund. Is this correct?
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mrspepperpott said:Due to fly to Malaga on 24/08. Husband has suffered a pneuthorax and been told he cannot fly. Easy jet say I'm not entitled to a refund. Is this correct?
Some tickets are refundable, some are not. The T & Cs of the tickets you bought should make this clear.
It is wise to buy travel insurance as soon as you make a booking, so that this kind of misfortune is covered.
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If you cant get a refund, flight changes are easy from the website, flights are listed all the way to July '22.0
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If Easyjet aren't willing to help you with this then you should resort to your travel insurance (which is what it is for).0
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easyJet standard fares are non-refundable unless easyJet cancels the flight. A travel insurance claim would be straightforward.Evolution, not revolution0
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Did you buy a flexible ticket or standard?mrspepperpott said:Due to fly to Malaga on 24/08. Husband has suffered a pneuthorax and been told he cannot fly. Easy jet say I'm not entitled to a refund. Is this correct?
Assuming its standard then its absolutely right, they are only liable if its their fault. This is what your travel insurance is there for0
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