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Company credits account in error
acarpenter3
Posts: 3 Newbie
Hi,
We order our oil for heating through a supplier website (I won't name). Following delivery of our first order they had accidentally applied credit to our account, which we then used for the second order.
6 months later they have realized their mistake and want us to pay it back.
What are our consumer rights in this scenario?
Is there a time period after which they cannot make you pay it back?
I am expecting the answer is we have to pay it but am intrigued to know what the consumer rights act says?
Thanks in advance
We order our oil for heating through a supplier website (I won't name). Following delivery of our first order they had accidentally applied credit to our account, which we then used for the second order.
6 months later they have realized their mistake and want us to pay it back.
What are our consumer rights in this scenario?
Is there a time period after which they cannot make you pay it back?
I am expecting the answer is we have to pay it but am intrigued to know what the consumer rights act says?
Thanks in advance
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Comments
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i believe debts are enforceable for 6 years ?0
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