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Holiday cancellation refund
Simoted
Posts: 1 Newbie
We have a holiday booked through Hays travel (holiday is with Tui). The website shows the holiday is not going ahead. I’m waiting to hear from Hays that it’s cancelled. I paid the majority of the holiday with Hays travel vouchers. Will Hays refund me in vouchers or back onto the card I paid my deposit on?.
0
Comments
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General rule of thumb is that the refund will be made back to the same method of original payment (so some to Hays Travel vouchers).
The best answer however will be from Hays Travel themselves, if/when the holiday is cancelled.1
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