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Carpetright cancellation

krbray
krbray Posts: 1 Newbie
edited 15 July 2021 at 3:44PM in Consumer rights
Hello, does anyone have experience with Carpetright and the cancellation of a laminate flooring order that has not been delivered? Their T&C’s do not state any detail for the cancellation of laminate flooring. I ordered this 1 week ago and now need to cancel my order, but their web terms only provide information on orders placed via the phone, in home or on the web. I purchased this in-store.

Thanks

Comments

  • sheramber
    sheramber Posts: 24,128 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    You have no statutory right to cancel any purchase made in store. Any cancellation will be a goodwill gesture by the shop.

    All you can do is ask them.
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