Get hold of Santander ISA statement

Mizydoscape
Mizydoscape Posts: 122 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
edited 14 July 2021 at 8:59PM in Budgeting & bank accounts
We need to send our solicitor proof of deposit for a house purchase. The money is in a Santander cash ISA. The statement needs to show the transactions that make up the balance of the deposit (since April) and also the account name and number. 

Will a local branch provide this? We can't call and get it sent in the post as staff shortages at the local sorting office due to covid mean that post isn't coming through or is very delayed here at the moment.

Comments

  • Newly_retired
    Newly_retired Posts: 3,138 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Can’t you download it online and print it off?
  • Mizydoscape
    Mizydoscape Posts: 122 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    No, haven't got a printer. Santander only send annual statements to online banking so the most recent is to April. We need to show from April to date but that statement won't be available online until 2022.
  • md258
    md258 Posts: 186 Forumite
    100 Posts Second Anniversary Name Dropper
    Can you download it as a pdf and email it over?
  • Robin9
    Robin9 Posts: 12,654 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    @Mizydoscape

    Select "Show Transactions"

    "Download Transactions"

    Download to pdf



    Buy yourself a printer !  You are spending hundreds of thousands - £50 on a printer is a good investment
    Never pay on an estimated bill. Always read and understand your bill
  • Mizydoscape
    Mizydoscape Posts: 122 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Sorry I wasn't clear in my OP. The statement available in the app is the last annual statement which ends at March. The transactions we need are April to date for the cash ISA only. Current account statements are readily available.

    We don't have access to online banking (only the app): unknown log in details which would require Santander sending a letter with details, we have received no post here for over a week as covid has lead to local sorting office down 70% of staff for isolation. Waiting for them to catch up would delay our purchase unnecessarily.

    My question was will the bank provide this in store. The answer we have found (in case this helps anyone in the future) is they can provide a mini statement. If we need a proper statement this will have to come from head office in the post.
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