VAT charge on refused delivery via UPS

Jenni_D

visidigi said:

Jenni_D said:

prowla said:

Jenni_D said:

Why can't UPS reclaim from HMRC? They paid it after all, so why can't they reclaim it?

I expect it's in their agreement and T&Cs.

Unless the recipient engaged UPS then they're not party to the T&Cs.
If the seller's T&Cs cover this then fair enough.  

They are party to the T&C's of the retailer they purchase from who makes them liable for any additional charges as a result of border clearance.

The idea that the couriers do what they do without request or instruction is just weird...

Whilst probably correct, this is a presumption given that the OP hasn't named the retailer.

mattyprice4004

Semantics aside, if UPS have paid out they're not going to just let it go - you need to pay them (and their fee for processing it) and then claim the VAT back from HMRC.

RobVT

mattyprice4004 said:

Semantics aside, if UPS have paid out they're not going to just let it go - you need to pay them (and their fee for processing it) and then claim the VAT back from HMRC.

That's what I feared.

HMRC really need to create a more streamlined process for doing this as I can't make heads or tails of the form and honestly don't hold out much hope of being refunded. 

visidigi

Jenni_D said:

visidigi said:

Jenni_D said:

prowla said:

Jenni_D said:

Why can't UPS reclaim from HMRC? They paid it after all, so why can't they reclaim it?

I expect it's in their agreement and T&Cs.

Unless the recipient engaged UPS then they're not party to the T&Cs.
If the seller's T&Cs cover this then fair enough.  

They are party to the T&C's of the retailer they purchase from who makes them liable for any additional charges as a result of border clearance.

The idea that the couriers do what they do without request or instruction is just weird...

Whilst probably correct, this is a presumption given that the OP hasn't named the retailer.

True, but odds are far more likely to be true than not. Its not even close to being a probably.