Reclaiming stamp duty problem

Hi, I’m new to the forum and wondered if anyone can help me.

My boyfriend bought a new house back in Oct 2007. He was told he had to pay stamp duty and then claim it back. In Jan 2008 he wrote a letter to HMRC and they said he was right to pay it when I’m fact he wasn’t. It was £145k under the £150k threshold of that year.

Years have passed and he still writes to them. Now a couple of months ago HMRC admitted he shouldn’t have paid it but because it’s been so long they no longer has records of him paying it so can’t refund him.

Does anyone have any advice on what to do next as he first contacted them in Jan 2008 and has kept all the letters for evidence

Can we take the HMRC to a tribunal? 

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