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switched to more expensive tariff by angry family member

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  • jbuchanangb
    jbuchanangb Posts: 1,342 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Back in March I asked PFP to let me switch to them for gas only. This was their reply>
    =============================================================
    Thank you for contacting PFP energy.
    I have checked this with the relevant department and have been informed that you are not able to switch over your ‘gas only’.
    We would be able to take over electricity as a single fuel but not gas.
    I do apologise for the inconvenience caused by this matter.
    If you have any questions or queries, please feel free to contact us.
    =============================================================
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