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Received food not ordered and not paid for... do I keep it?

General_query · 2021-07-05 16:51:00

Hi, just had an online food delivery and there were 4 items I didn't order included (Muller Light Millionaire Shortbread Flavour Yogurt, 4 x 6 packs = total £9). I would normally be honest and ring them up but am I entitled to keep these items? I really don't want somebody coming back to pick them up, but realise the…

Comments

KxMx Posts: 11,156 Forumite

8 July 2021 at 3:24PM edited 8 July 2021 at 3:24PM

We had two bags delivered from Iceland which weren't ours amongst our order.
Phoned the store and the manager said that would explain the other phone call they got!
They "booked" a normal delivery slot to collect the items from us.

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