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Received food not ordered and not paid for... do I keep it?

General_query · 2021-07-05 16:51:00

Hi, just had an online food delivery and there were 4 items I didn't order included (Muller Light Millionaire Shortbread Flavour Yogurt, 4 x 6 packs = total £9). I would normally be honest and ring them up but am I entitled to keep these items? I really don't want somebody coming back to pick them up, but realise the…

5 July 2021 at 5:51PM edited 6 July 2021 at 5:37AM in Gone off!

11 replies 243 views

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8 July 2021 at 3:24PM edited 8 July 2021 at 3:24PM

KxMx Forumite
10.3K Posts

Forumite

8 July 2021 at 3:24PM edited 8 July 2021 at 3:24PM

We had two bags delivered from Iceland which weren't ours amongst our order.
Phoned the store and the manager said that would explain the other phone call they got!
They "booked" a normal delivery slot to collect the items from us.

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