Cancelling gym membership purchased acsrd online

Savesmartsunday

Hello,

I wanted to join a CrossFit gym and they won’t show you the programme before you join. They offer a taster session but I declined. I joined online and just checking I can cancel within the 14 days?

I’m getting mixed results when I Google. It’s not in the contract - it’s actually a 3 month contract but I purchased it online. 

Manxman_in_exile

I think gym membership would be categorised as provision of a service?  If so, then I think you lose the 14 day online cancellation window once you start using the service.  Bit of a Catch-22...

Others will know better than me.  See what other responses you get.

Grumpy_chap

Savesmartsunday said:

Hello,

I wanted to join a CrossFit gym and they won’t show you the programme before you join. They offer a taster session but I declined. I joined online and just checking I can cancel within the 14 days?

I’m getting mixed results when I Google. It’s not in the contract - it’s actually a 3 month contract but I purchased it online. 

Why didn't you take the taster session, particularly as you were unsure that they offered the programme you wanted?

pbartlett

yes you can cancel within 14 days. do it as soon as you can. Have a look at their t&c and see if there is anything about how to cancel. do it in writing, as well as by email / phone to cover all bases.

ThumbRemote

Savesmartsunday said:

Hello,

I wanted to join a CrossFit gym and they won’t show you the programme before you join.  

Was this not a massive red flag?

Savesmartsunday

ThumbRemote said:

Savesmartsunday said:

Hello,

I wanted to join a CrossFit gym and they won’t show you the programme before you join.  

Was this not a massive red flag?

Hi it’s quite normal. 

Savesmartsunday

All good, refund got