We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Want to become a Forum Ambassador? Visit the Community Noticeboard for details on how to apply
Damage caused by faulty product
BillandBen_2
Posts: 1 Newbie
Hi all
wondered if you could help. I recently bought an egg chair, when putting it up I noticed 2 screws missing, the rubber floor protectors missing (5 rubber rings) and some damage to the plastic rattan.
I told the company immediately and they wanted pictures which were sent after a bout of rain and it was then noticed that the metal frame had started rusting - after 2 weeks.
company was informed and a return was agreed - now goods have been returned and I am waiting for my refund however the my newly tiled patio has a rusted imprint where the chair stood.
wondered if you could help. I recently bought an egg chair, when putting it up I noticed 2 screws missing, the rubber floor protectors missing (5 rubber rings) and some damage to the plastic rattan.
I told the company immediately and they wanted pictures which were sent after a bout of rain and it was then noticed that the metal frame had started rusting - after 2 weeks.
company was informed and a return was agreed - now goods have been returned and I am waiting for my refund however the my newly tiled patio has a rusted imprint where the chair stood.
Should I claim compensation or let it go?
what would you do?
what would you do?
0
Comments
-
Clean it off. You might try WD40, testing a small spot of paving somewhere out of the way first. Otherwise, there are plenty of products out there for a few quid. Whether or not you want to try and claim up to a few pounds in compensation is up to you, but I wouldn't bother.3
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.9K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.9K Work, Benefits & Business
- 603.5K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards