Airbnb Refund?

[Deleted User]

Booked Airbnb literally 3 hours ago for next week for me and my two sons £500.  Also booked train tickets for 3 on train pal £205  My son got a call an hour ago to say his flat mate had tested positive for covid 19.  They all did lateral flow tests on 28th June and were all negative.  

It looks from Airbnb that if I cancel I only get a £30 refund which seems a bit steep.  If they charged me £30 admin, I wouldn't bat an eyelid.  

I have double vaccination, one son (uni son) has had one jab, the other none yet.  Where do I stand?  

My other son is a police officer and he's been told he turns up for work unless he has a positive test for covid.  My employer says the same.  Living with someone who may get an infection or who has one isn't enough of a reason not to work.   

How does the refunds process work or do I just lose my money?  

Caz3121

Beremy said:

It looks from Airbnb that if I cancel I only get a £30 refund which seems a bit steep.  If they charged me £30 admin, I wouldn't bat an eyelid.  
 

"Cancellation policies are set by Hosts and can vary. You can find details about the cancellation policy of each place to stay on the main page of each listing"
 
https://www.airbnb.co.uk/resources/hosting-homes/a/answers-for-travelers-about-covid-19-153

https://www.airbnb.co.uk/help/article/2701/extenuating-circumstances-policy-and-the-coronavirus-covid19

[Deleted User]

I've checked it's only a £30 refund from host.  There's a resolution centre but I doubt it's worth bothering.   Looks like two of us can go although that makes no sense to me.  

sheramber

It is a legal requirement to self-isolate if you test positive for COVID-19 or if you are identified as a contact and told to self-isolate by Test and Trace. Failure to self-isolate for the full time-period can result in a fine, starting from £1,000

https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works

Only your son who is the contact needs to self isolate unless he tests positive before you and your other son leave on holiday.

That is a hazard of booking a holiday during a pandemic.

[Deleted User]

sheramber said:

It is a legal requirement to self-isolate if you test positive for COVID-19 or if you are identified as a contact and told to self-isolate by Test and Trace. Failure to self-isolate for the full time-period can result in a fine, starting from £1,000

https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works

Only your son who is the contact needs to self isolate unless he tests positive before you and your other son leave on holiday.

That is a hazard of booking a holiday during a pandemic.

The question was about something different - please read.  We're aware of the rules including the government's encouragement to use businesses, etc.  What you seem to be missing is the incubation period for the rest of us.  You do realise that business people from abroad don't have to quarantine and probably go all kinds of places but you feel the need to try and needle me?  

I and my son have worked solidly through it in high risk jobs so if we booked a 3 days away virtually last minute I think we're entitled whether or you like it or not. 

Upsidedownandaround

The time to disagree with a refund policy is before you book. If it seems steep then you have the choice to walk away.

If you decide to take the risk then you are perfectly entitled to but unfortunately you have to accpt the consequences of your decision.

MattMattMattUK

Beremy said:

sheramber said:

It is a legal requirement to self-isolate if you test positive for COVID-19 or if you are identified as a contact and told to self-isolate by Test and Trace. Failure to self-isolate for the full time-period can result in a fine, starting from £1,000

https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works

Only your son who is the contact needs to self isolate unless he tests positive before you and your other son leave on holiday.

That is a hazard of booking a holiday during a pandemic.

The question was about something different - please read.  We're aware of the rules including the government's encouragement to use businesses, etc.  What you seem to be missing is the incubation period for the rest of us. 

I think the point was that you and your other son could still go.

Beremy said:
 You do realise that business people from abroad don't have to quarantine and probably go all kinds of places but you feel the need to try and needle me?  

I am aware, as are many people. Those "business people from abroad", also have to have tested negative, any positive test and they are either not allowed to fly in the first place, or have to go into self-isolation/quarantine in the UK. I do not see a comment trying to "needle" you, I see a comment pointing out that two thirds of the party can still go away.

Beremy said:

I and my son have worked solidly through it in high risk jobs so if we booked a 3 days away virtually last minute I think we're entitled whether or you like it or not. 

That is irrelevant, the risks of booking a holiday during a pandemic are known and obvious to all, whether that person has worked throughout the pandemic or not. You are allowed to go on holiday with the current rules, no one is entitled to a holiday.

[Deleted User]

MattMattMattUK said:

Beremy said:

sheramber said:

It is a legal requirement to self-isolate if you test positive for COVID-19 or if you are identified as a contact and told to self-isolate by Test and Trace. Failure to self-isolate for the full time-period can result in a fine, starting from £1,000

https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works

Only your son who is the contact needs to self isolate unless he tests positive before you and your other son leave on holiday.

That is a hazard of booking a holiday during a pandemic.

The question was about something different - please read.  We're aware of the rules including the government's encouragement to use businesses, etc.  What you seem to be missing is the incubation period for the rest of us. 

I think the point was that you and your other son could still go.

Beremy said:
 You do realise that business people from abroad don't have to quarantine and probably go all kinds of places but you feel the need to try and needle me?  

I am aware, as are many people. Those "business people from abroad", also have to have tested negative, any positive test and they are either not allowed to fly in the first place, or have to go into self-isolation/quarantine in the UK. I do not see a comment trying to "needle" you, I see a comment pointing out that two thirds of the party can still go away.

Beremy said:

I and my son have worked solidly through it in high risk jobs so if we booked a 3 days away virtually last minute I think we're entitled whether or you like it or not. 

That is irrelevant, the risks of booking a holiday during a pandemic are known and obvious to all, whether that person has worked throughout the pandemic or not. You are allowed to go on holiday with the current rules, no one is entitled to a holiday.

Nothing useful or helpful added to the question just nit picking.  We are aware that 2 of us can go and we will go as 'allowed'. Whether that is wise is another matter.  

[Deleted User]

Upsidedownandaround said:

The time to disagree with a refund policy is before you book. If it seems steep then you have the choice to walk away.

If you decide to take the risk then you are perfectly entitled to but unfortunately you have to accpt the consequences of your decision.

Upsidedownandaround said:

The time to disagree with a refund policy is before you book. If it seems steep then you have the choice to walk away.

If you decide to take the risk then you are perfectly entitled to but unfortunately you have to accpt the consequences of your decision.

This is of course true so I doubt I will walk away.  As there were negative tests on 28th,  and the break was booked yesterday 29th for Sunday 3 days in terms of counted hours only it seemed a good bet as no one was going out between now and then.   We do tests every other day so unless those change we'll go.  We could, of course, be incubating and become ill whilst away.  Hence the request.  

sheramber

Beremy said:

sheramber said:

It is a legal requirement to self-isolate if you test positive for COVID-19 or if you are identified as a contact and told to self-isolate by Test and Trace. Failure to self-isolate for the full time-period can result in a fine, starting from £1,000

https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works

Only your son who is the contact needs to self isolate unless he tests positive before you and your other son leave on holiday.

That is a hazard of booking a holiday during a pandemic.

The question was about something different - please read.  We're aware of the rules including the government's encouragement to use businesses, etc.  What you seem to be missing is the incubation period for the rest of us.  You do realise that business people from abroad don't have to quarantine and probably go all kinds of places but you feel the need to try and needle me?  

I and my son have worked solidly through it in high risk jobs so if we booked a 3 days away virtually last minute I think we're entitled whether or you like it or not. 

you said

My other son is a police officer and he's been told he turns up for work unless he has a positive test for covid.  My employer says the same.  

I was pointing out that that is against the covid laws.

You seemed to consider your employers stance was  grounds for your son ignoring the the instruction to self isolate.

   What you seem to be missing is the incubation period for the rest of us. 

You seem to be missing   
Only your son who is the contact needs to self isolate unless he tests positive before you and your other son leave on holiday.

[Deleted User]

sheramber said:

Beremy said:

sheramber said:

It is a legal requirement to self-isolate if you test positive for COVID-19 or if you are identified as a contact and told to self-isolate by Test and Trace. Failure to self-isolate for the full time-period can result in a fine, starting from £1,000

https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works

Only your son who is the contact needs to self isolate unless he tests positive before you and your other son leave on holiday.

That is a hazard of booking a holiday during a pandemic.

The question was about something different - please read.  We're aware of the rules including the government's encouragement to use businesses, etc.  What you seem to be missing is the incubation period for the rest of us.  You do realise that business people from abroad don't have to quarantine and probably go all kinds of places but you feel the need to try and needle me?  

I and my son have worked solidly through it in high risk jobs so if we booked a 3 days away virtually last minute I think we're entitled whether or you like it or not. 

you said

My other son is a police officer and he's been told he turns up for work unless he has a positive test for covid.  My employer says the same.  

I was pointing out that that is against the covid laws.

You seemed to consider your employers stance was  grounds for your son ignoring the the instruction to self isolate.

   What you seem to be missing is the incubation period for the rest of us. 

You seem to be missing   
Only your son who is the contact needs to self isolate unless he tests positive before you and your other son leave on holiday.

It's not against covid rules - you are free to check with the police if you like.  That hasn't been the case for months for most employers.  The reason I asked the question was because of the incubation period but as you've pointed out - we are free to go regardless of the incubation period for others.