Villa owner not refunding deposit - despite it being in T&Cs

Westin

isplumm said:

if the villa owner is in the UK & had agreed to a refund via T&Cs can you not take them to small claims in UK? Or do chargeback via bank - assuming paid on card?

OP says in first post "Deposit paid by bank transfer (for goods/services)."

isplumm

Westin said:

isplumm said:

if the villa owner is in the UK & had agreed to a refund via T&Cs can you not take them to small claims in UK? Or do chargeback via bank - assuming paid on card?

OP says in first post "Deposit paid by bank transfer (for goods/services)."

Didn't spot that - but I assume they could use the small claims process within the UK? As they have evidence that t&cs were changed so cancellation was possible?