Solicitors

lawcher

If a solicitor isn’t doing his job what can we do to rectify it ? 

DB1904

Make a complaint.

Sandtree

lawcher said:

If a solicitor isn’t doing his job what can we do to rectify it ? 

Make a complaint or change solicitor (firm or person)

It may be worth while checking it is actually your side thats causing the problem and not the other side.

Ectophile

Read the paperwork you got when you started.  It will have details of the complaints process of that solicitors' firm.

eddddy

lawcher said:

If a solicitor isn’t doing his job what can we do to rectify it ? 

If you want to make a complaint, here's what the Law Society say: 
https://www.lawsociety.org.uk/en/public/for-public-visitors/using-a-solicitor/complain-about-a-solicitor

lawcher

Thanks 

we had no paperwork when statted 

the other sides solicitors told us he can’t get a response  from our solicitor too and we know he’s working as we’ve spoken to his PA multiple times who says he will call us back that day and never does 

if we get another solicitor it will take months get get to this stage 

it’s a contract with neighbours about the house we are having built next door to them we have to have in place as there was an error in plans this neighbour had done and sold the land  and a builder put  our foundations on a tiny bit of the neighbours land - this wasn’t disclosed in the purchase so we haven’t any legal rights to the small bit of land our foundations are in as it’s in the neighbours garden event house it’s a few meters - it’s all been looked  at legally 

my husband will not change solicitor as the other sides solicitor has recommended we stay as we are 

Thankyou 

Manxman_in_exile

lawcher said:

...
my husband will not change solicitor as the other sides solicitor has recommended we stay as we are 

...

Can't imagine why the other side's solicitor would recommend that...   

Pollycat

Well, if your partner doesn't want to change law firms and you yourself say it would take months to get to the stage you're at right now with a different company, you don't have a lot of options other than to try to work with the solicitor you originally chose.

Is he a one-man band or are there other solicitors at the same practice?

You could consider complaining to the head of the company re his non responsiveness to his clients and opposite solicitor.

What does the PA say when you ring again and tell them he hasn't rung?

Could you make an appointment to see the solicitor in person?

macman

If this isn't a one-man band, then your first port of call should be the firm's managing partner. The procedure for making a complaint will be detailed in the terms of engagement that will have been provided to you when you contracted with the solicitor.
If it's a one-man band and you can get no response to a written complaint, then you can go to the SRA.