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Airbnb and Government website nightmare!

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Comments

  • onashoestring
    onashoestring Posts: 1,631 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Thanks OP for your post - not the answer you want to hear in terms of getting your money back for the accommodation  but hopefully others will read and avoid making bookings that are non- refundable whist the international travel situation is so changeable. Hope you get a holiday soon (with your EasyJet flights.) 
  • ripplyuk
    ripplyuk Posts: 2,939 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Our hosts policy is a 50% refund if you cancel after 24 hours of booking. Unfortunately we weren’t made aware of these restrictions until the following day (past 24 hours) 
    Do you mean the terms & conditions were not available for you to read until after the contract was agreed? If so, I don’t see how that could be legal, or enforceable. 

    Or do you mean you didn’t check? 
  • RAS
    RAS Posts: 35,300 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Try and bring your second jab forward, and you can still go.
    If you've have not made a mistake, you've made nothing
  • ripplyuk said:
    Our hosts policy is a 50% refund if you cancel after 24 hours of booking. Unfortunately we weren’t made aware of these restrictions until the following day (past 24 hours) 
    Do you mean the terms & conditions were not available for you to read until after the contract was agreed? If so, I don’t see how that could be legal, or enforceable. 

    Or do you mean you didn’t check? 
    Hello! No I mean the restrictions weren’t updated on the government website, not the t&c’s 

  • RAS said:
    Try and bring your second jab forward, and you can still go.
    Unfortunately I am not able to because I’ve only just had my first one recently. Thank you for the advice though! 
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ripplyuk said:
    Our hosts policy is a 50% refund if you cancel after 24 hours of booking. Unfortunately we weren’t made aware of these restrictions until the following day (past 24 hours) 
    Do you mean the terms & conditions were not available for you to read until after the contract was agreed? If so, I don’t see how that could be legal, or enforceable. 

    Or do you mean you didn’t check? 
    Hello! No I mean the restrictions weren’t updated on the government website, not the t&c’s 

    A google search before confirming the booking would have highlighted the changes. Anybody travelling internationally should be aware of the risks by now and protect themselves against financial loss. 
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