How long after Mandatory Reconsideration for payment?

slou33

I am claiming Universal Credit.
I started a rti dispute and after 2 months I received a letter in my journal this morning saying they had changed their original decision and I was entitled to £800 more than I received.
it said I would receive confirmation of this payment in my journal.

Any idea how long now I should wait for the payment ?

poppy12345

Once payment has been sent it can take 3 - 5 working days to be paid into your bank.

slou33

Thankyou I don’t think it’s been sent yet as I have only received the MR decision letter so far.

poppy12345

They will need to recalculate the statement in question before paying you what is owed.

NedS

slou33 said:

Thankyou I don’t think it’s been sent yet as I have only received the MR decision letter so far.

I would suggest writing a polite note on your journal (under payment) to inquire when you might receive the payment. This will prompt the case manager to make the payment, if they have not done so already (sometimes a decision maker will make the decision but fail to notify the CM to actually make the payment).

slou33

Thankyou for your advice.
I will write a note in my journal now Thankyou 

slou33

Still haven’t heard anything.
No response to journal messages 
statements haven’t changed 
so frustrating 

tomtom256

When does your current assessment period end as they will probably respond around that time, as case managers don't always respond to journals until the aseesment period has ended or until payment due date.

slou33

My Assesment period ended last Friday.
The payments I’m receiving are from feb /March payments.
I’ve already been waiting since March for these payments so I hope he responds before the end of July.
I think it’s ridiculous considering the MR has been done,all it needs is for the case manager to sort the payment