Paperless Banking - Disadvantages

Thrugelmir

Brie said:

Thrugelmir said:

Download a PDF a copy of the account statement. No need for paper copies. 

It works if you are IT savvy and have the right kind of kit at home.  Most of us do of course, but lots of people don't.  

My late mother had no experience of "tech".  At 74 went on a course for "dummies". Totally loved it, bought a basic desktop PC. Said how simple it made life. The basics don't don't require anybody to be IT savvy these days. 

Gers

Deleted User said:

Gers said:

I recently had to set up a special circumstances redirection of mail.  The list of documents Royal Mail requires made it very difficult for me to do:

Applying at a Post Office®
1 valid proof of new address from this list dated in the last 6 months:

Original utility bill (NOT a mobile phone / store / charge cardstatement or bill printed from the internet)
Original credit card statement
Original mortgage statement
Original bank or building society statement or passbook

I phoned Royal Mail about my lack of original documents, the agent was adamant that I needed to produce the required documents or it couldn't be done - and a special circumstances rediretion can't be done online. My way round this extremely frustrating situation was to go to a PO where the staff knew me and accepted a letter to me from HMRC.

I heartily agree with the drive towards being paperless, however it needs to be fully accepted by organisations before the change can be fully effective.

I use my Driving Licence, Council Tax bill or get a utility/credit card paper bill sent where needed.

I had my driving licence.  My council tax bill is online. I didn't have time to request a hardcopy of my credit card bill or bank statement.

Still a rubbish service from Royal Mail.