Who to complain to about a private covid test provider?

House13

I returned from holiday and did a day 2 test but have not heard anyyhing since. I have not been able to contact the test provider and they will not respond to my emails.

Thanks

JJ_Egan

Who is the provider .

Try Trading Standards .

sheramber

House13 said:

I returned from holiday and did a day 2 test but have not heard anyyhing since. I have not been able to contact the test provider and they will not respond to my emails.

Thanks

If you have feedback about a provider, email dhsctesttrace.customerfeedbackteam@nhs.net

https://www.find-travel-test-provider.service.gov.uk/test-to-release

silvercar

119 if getting the result is crucial to you. Eg you can’t be released under the test to release programme until you have your day2 result.