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Ageuk head office

Does anyone know of an email address or phone number for the ageuk head office please, as I have a very serious issue which I need to report to them regarding the treatment of a family member and the local ageuk care office are the issue so I can't discuss it with them. Thank you in advance.

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  • poppy12345
    poppy12345 Posts: 18,967 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Labtec81 said:
    Does anyone know of an email address or phone number for the ageuk head office please, as I have a very serious issue which I need to report to them regarding the treatment of a family member and the local ageuk care office are the issue so I can't discuss it with them. Thank you in advance.

    A quick and simple google search brought me this for their complaints procedure. https://www.ageuk.org.uk/help/complaints-procedure/

  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    There's also their Advice Line on 0800 678 1602.

    They say those lines are open between 8am and 7pm, 365 days a year. If you are unable to get hold of anyone anywhere else in the organisation, you could always try that number to ask for some assistance.

    Good luck, I do hope you manage to get some help soon.
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
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